Protecting your information is our responsibility

1. Introduction

cv662 is a trusted online gaming platform in Bangladesh. We place the highest importance on our users' privacy. This Privacy Policy ("Policy") explains how cv662 collects, stores, processes, and protects your personal information.

By using our website cv662.lat, you agree to the terms of this privacy policy. If you do not agree with any part of this policy, please stop using our platform and contact our support team.

This policy applies to all services offered by cv662 — including live casino, slot games, cricket betting, football betting, and other gaming services. Our privacy policy may be updated from time to time, so we encourage you to read it regularly.

2. Information We Collect

cv662 collects various types of information from you. This collection is fully transparent and is done with the purpose of improving your service.

2.1 Registration and Account Information

When you open an account at cv662, we collect the following information:

• Full name
• Date of birth (for age verification — only for users aged 21 or above)
• Email address
• Mobile number
• Preferred payment method (bKash, Nagad, Rocket, or bank transfer)
• Login credentials (stored in encrypted form)

2.2 Identity Verification Information (KYC)

To ensure secure transactions and prevent fraud, we may collect the following documents for identity verification (KYC) purposes:

• National ID card (NID) or passport copy
• Bank account or mobile banking verification documents
• Proof of address (if required)

2.3 Transaction and Financial Information

All information relating to your deposits and withdrawals is stored on our secure servers. This includes transaction amounts, dates, methods, and status.

2.4 Technical and Automated Information

When you use cv662, the following technical information is collected automatically:

• IP address and device information
• Browser type and version
• Operating system
• Traffic source (referrer URL)
• Page visit history and session duration
• Cookies and similar tracking technologies

3. How We Use Your Information

cv662 uses the information it collects only for lawful and specific purposes. We do not sell or transfer your personal information to any unauthorized third party.

• Account management: To create, manage, and secure your account.
• Service delivery: To provide gaming services, bonuses, promotions, and support.
• Payment processing: To complete secure transactions via bKash, Nagad, Rocket, and bank transfer.
• Identity verification: To carry out the verification processes needed to prevent fraud and money laundering.
• Communication: To send important updates, security alerts, and support messages.
• Service improvement: To analyze user experience and improve the platform.
• Responsible gaming: To identify patterns of excessive play and provide necessary assistance.
• Legal compliance: To comply with applicable laws and regulations.

4. Information Sharing and Disclosure

cv662 respects your privacy. We share your information with third parties only in the following circumstances:

4.1 Authorized Service Partners

We work with trusted partners for payment processing, identity verification, and technical services. These partners use your information only for the specified service and are bound by strict confidentiality agreements.

4.2 Legal Obligations

In the case of a court order, a lawful request from a government authority, or a legal obligation, we may be required to provide the necessary information. In such cases, we always provide only the minimum information required.

4.3 Fraud Prevention

Information may be shared with relevant authorities as needed to prevent fraud, money laundering, or other illegal activities.

4.4 What We Do Not Do

cv662 never:

• Sells your personal information
• Shares information with unauthorized third parties for advertising purposes
• Discloses your identity without your permission

5. Data Protection and Security

cv662 uses the most advanced technology to protect your information. Our security measures include:

• SSL encryption: Our entire platform is secured with SSL/TLS encryption, keeping all your data transfers completely safe.
• Password encryption: Your login password is never stored directly — only an encrypted hash is stored.
• Secure servers: Our data centers are protected with firewalls, antivirus software, and intrusion detection systems.
• Regular security audits: Our systems undergo regular security testing.
• Access controls: Only authorized personnel can access specific data.
• Two-factor authentication (2FA): Two-step verification is in place to protect your account.

No method on the internet is 100% secure. We take every precaution, but if a data breach occurs, we will notify you promptly and take the necessary steps.

6. Cookies Policy

cv662 uses cookies and similar technologies to improve your experience. Cookies are small text files stored in your browser.

6.1 Types of Cookies We Use

• Essential cookies: Required for login sessions and security — the platform cannot function without them.
• Functional cookies: To remember your preferences and settings.
• Analytics cookies: To understand usage patterns and improve our services.

6.2 Cookie Controls

You can control or delete cookies from your browser settings. Please note that disabling essential cookies may affect the functionality of the platform.

7. Data Retention Period

cv662 does not retain your information beyond the time it is needed. The retention period depends on the type and purpose of the information:

• Account information: For as long as the account is active and for the legally required period after it is closed.
• Transaction records: For the period required under financial regulations.
• KYC documents: For the period required under applicable law.
• Technical logs: For a limited period for security and analytics purposes.

After the specified period, data is securely deleted or anonymized.

8. Your Rights

As a cv662 user, you have the following rights regarding your own information:

• Right to access: The right to know what information we hold about you.
• Right to rectification: The right to request correction of inaccurate or outdated information.
• Right to erasure: The right to request deletion of your information in certain circumstances.
• Right to restriction of processing: The right to request that processing of your information be restricted in certain cases.
• Right to data portability: The right to receive your information in a structured, readable format.
• Right to object: The right to object to certain uses of your information.

To exercise these rights, please contact our support team. We aim to respond within 30 business days.

9. Privacy of Minors

cv662 strictly does not provide services to anyone under the age of 21. Age is verified during the registration process. If we learn that a minor has created an account, that account will be closed immediately and all related information will be deleted.

If you believe that a minor is using our platform, please contact us.

10. Third-Party Links

The cv662 website does not contain any external third-party links. However, for payment gateway services, you may be directed to a partner platform. That platform has its own privacy policy, and we encourage you to read it.

11. Changes to the Privacy Policy

cv662 reserves the right to update this privacy policy at any time. If any significant changes are made, we will notify you by email or through a notice on the platform.

Continued use of the platform after the updated policy is published will be taken as your agreement to the new policy. We therefore recommend visiting this page regularly.